Terms & Conditions

Transparency, trust, and legal clarity

Terms & Conditions

Last updated: 12 February 2026

1. Company Information

These Terms & Conditions govern the use of the websites and services operated by:

WELCOME MIDDLE EAST FZCO
Commercial License: 60478
Issued by: Dubai Economic Zone Authority

Registered Address:
Digital Park, Building A3
Dubai Silicon Oasis
Dubai
United Arab Emirates

Managing Director: Hicham A.
Contact: contact@welcometo-dubai.com

2. Scope of Services

  • Information and consultation services related to Dubai
  • Lead-based services and introductions
  • Booking assistance and service coordination
  • Customer communication via email and WhatsApp

We do not act as a government authority, real estate developer, or immigration authority unless explicitly stated in writing.

3. Use of the Website

  • You are at least 18 years old
  • The information you provide is accurate and truthful
  • You use our services for lawful purposes only

We reserve the right to restrict or terminate access in case of misuse.

4. Lead Submission & Communication

When submitting your information via website forms, Meta (Facebook/Instagram) lead forms, or direct contact channels, you expressly consent to being contacted by:

  • Email
  • Phone
  • WhatsApp

Communication is limited to service-related information, introductions, and booking assistance.

5. Email Communication

Emails are sent via Klaviyo and may include:

  • Introduction emails
  • Booking or consultation links
  • Important service updates

Users can unsubscribe at any time via the one-click unsubscribe link included in every email.

6. No Guarantee of Results

While we strive to provide high-quality services, we do not guarantee specific outcomes, approvals, or results. Decisions made by third parties remain outside our control.

7. Third-Party Services

Our services may involve third parties such as:

  • Service providers
  • Partners
  • Communication platforms (e.g., WhatsApp, Meta)

We are not responsible for the actions, content, or decisions of third parties.

8. Fees & Payments (If Applicable)

If a service involves fees, all fees will be communicated clearly in advance. Payments are non-refundable unless otherwise stated in writing. Prices may change without prior notice for future services.

9. Intellectual Property

All content, branding, logos, text, and materials on our websites are the property of WELCOME MIDDLE EAST FZCO. Unauthorized reproduction or use is prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect or consequential damages, delays, interruptions, or technical issues. Use of our services is at your own risk.

11. Data Protection

Personal data is processed in accordance with our Privacy Policy. Please review it carefully before using our services.

12. Termination

We reserve the right to suspend or terminate services or access if these Terms are violated, false or misleading information is provided, or unlawful activity is suspected.

13. Changes to the Terms

We may update these Terms & Conditions at any time. The current version will always be available on our website.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.

15. Contact

For questions regarding these Terms & Conditions:
📧 contact@welcometo-dubai.com